Customer Relations

Showing all 28 results

  • Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

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  • Build Better Products: A Modern Approach to Building Successful User-Centered Products

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  • Innovation: The Five Disciplines for Creating What Customers Want

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    Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever

    $25.00 $3.50
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    The Power of Nice: How to Conquer the Business World With Kindness

    $17.95 $3.72
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    Fish: A Proven Way to Boost Morale and Improve Results

    $22.00 $4.40
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    Delivering Happiness: A Path to Profits, Passion, and Purpose

    $17.00 $4.84
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    The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

    $28.00 $5.94
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    Raving Fans: A Revolutionary Approach To Customer Service

    $23.99 $6.80
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    We First: How Brands and Consumers Use Social Media to Build a Better World

    $26.00 $8.35
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    The Strategic Storyteller: Content Marketing in the Age of the Educated Consumer

    $25.00 $9.85
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    Content Inc.: How Entrepreneurs Use Content to Build Massive Audiences and Create Radically Successful Businesses

    $25.00 $10.66
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    7L: The Seven Levels of Communication: Go From Relationships to Referrals

    $16.95 $11.04
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    Building on SugarCRM: Creating Applications the Easy Way

    $19.99 $11.43
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    Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

    $24.95 $11.50
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    Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)

    $24.99 $11.89
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    Building a StoryBrand: Clarify Your Message So Customers Will Listen

    $24.99 $12.00
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    The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)

    $25.00 $12.12
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    Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You

    $26.00 $13.88
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    What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint

    $25.00 $15.01
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    Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition

    $28.00 $16.06
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    Grouped: How small groups of friends are the key to influence on the social web (Voices That Matter)

    $29.99 $16.99
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    Badass: Making Users Awesome

    $29.99 $17.80
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    This is Service Design Thinking: Basics, Tools, Cases

    $34.95 $19.88
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    Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)

    $35.00 $21.40
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    The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations

    $45.00 $25.98
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  • Customer Service Representative(Passbooks)

    $39.95
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    Salesforce CRM – The Definitive Admin Handbook – Third Edition

    $54.99 $45.75
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